UK Hosting - Support
We are happy to help you - Ask Questions ?
Key support Contacts:
1. Sales Support :
Email: sales@ukhosting.uk.com
Tel: +44 (0) 20 8595 3233
2. Technical Support :
Email: support@ukhosting.uk.com
Our customers can raise FREE support ticket here or from main control panel after login.
2. GUESTS can send us a message using contact form by clicking the button below:
We have provided answers to FAQ below, If you don't find satisfactory answers to your questions please feel free to contact us and we will be happy to help you. For current customers please also refer to your support database which has more detailed technical support available.
Please use relevant section to see detailed support topic.
General FAQ and sales ?
- How long will it take for my web hosting account to be setup?
- How long will it take for my new domain name to become active?
- Can I buy a domain name, but not buy web hosting?
- How can I pay for my web hosting account or domain name?
- Can I have a free trial of a web hosting account?
- Do I get an invoice?
- My links are not working. What is wrong?
- I've put up my site but I still see the standard index page. What's up?
- I've installed the formmail script, but my form isn't working. Why?
- When I try and view my website I get an HTTP Error 403 - Forbidden message.
- How to configure 404/500 Error pages?
- I want to stop someone visiting my site – can I block them?
- I'd like to offer to my clients something you don't yet support. Would you consider adding support for this for me?
Domain Related
- How do I transfer my UK domain away?
- What is a CNAME?
- Will I be advised of the renewal of my domain?
- How can I transfer a domain to another UK Hostingaccount?
- How do I lock/unlock my domain?
- I'm transferring a domain to UK Hosting and it doesn't appear inside the Domain Control Panel list. Why is it not shown?
- I've registered a domain with you, but it's still available elsewhere and not showing on the WHOIS database as registered. Why is that?
- How long will it take to transfer my domain?
- I have just bought a domain name and it isn't showing up in my web browser.
- Can I have a sub domain?
- Where the files for the sub domain are held in?
- Do my domains have to be transferred into UK Hosting in order to use a hosting account?
- If I do nothing, will my domain be renewed?
- What is a Sub domain?
- How to create a Sub domain?
Hosting and Website ?
- My links are not working. What is wrong?
- I've put up my site but I still see the standard index page. What's up?
- I've installed the formmail script, but my form isn't working. Why?
- When I try and view my website I get an HTTP Error 403 - Forbidden message.
- What is the server path?
- Does UK Hostingsupport SSI (Server Side Includes)?
- How can I change the file name extension of my index page?
- I've uploaded my site on my hosting account but cannot see it?
- I made some changes to my site, but when I view it still has the old pages, why is that?
- I'm trying to upload a large file onto my webspace, and the file manager inside the UK Hosting Control Panel won't let me. Why?
- Why can't I upload large files with FTP?
- I'm connecting to FTP via ftp.mydomain.com which is not connecting?
- How do I connect via Dreamweaver?
- Where do I add I upload my files to? Is it public_html?
- Can I upload my files to the server at any time?
- How do I transfer a website to UK Hosting with the minimum of downtime?
- What happens if I exceed my bandwidth?
- How to add Additional FTP Accounts?
- How to add a new FTP Account?
- What IPSTAG and Nameservers should I use for my hosting with UK Hosting?